Your restaurant's operating system

Train your team.
Run the playbook. Ask anything.

Blueberry is the platform hospitality teams use for knowledge, training, and daily ops, so every shift runs like you're in the room.

Ask Blu

Your company · Private AI brain

Live

The dishwasher's leaking. Who do I call?

Call West Coast Mechanical at (604) 555-0182. They're our approved after-hours plumbing vendor.

From your company brain

What's our comp policy for unhappy guests?

Managers can comp up to 20% without approval. Anything above that needs GM sign-off.

From your company brain

Ask about policies, docs, contacts…

Trusted by teams who protect their brand

How it works

Simple and actionable

Put your restaurant brain in one place. Train the team. Keep every shift on brand. Then let AskBlu answer the questions that used to pull managers off the floor.

01

Centralize your playbook

Menus, recipes, SOPs, contacts, and brand standards live in one searchable knowledge bank your whole team can trust.

02

Train & run the floor

Onboard faster, assign tasks and prep, close shifts cleanly, so standards hold when you're not standing next to them.

03

Ask Blu

Your team gets instant, cited answers from approved content on web or mobile, without hunting through folders or chats.

01 · Knowledge

Your playbook, searchable

Menus, recipes, SOPs, and contacts in one place. AskBlu answers from what you've approved.

Guest Comp Policy

3 sections · Ops handbook · Last edited Mar 12

Approved
92% covered

1. Service recovery

Use this path when a guest has a bad experience and we can fix it on the spot. Protect the guest without giving away the house.

  • Servers can comp up to 20% of the check for service recovery.
  • Note the reason code in the POS before the guest leaves.

2. Manager approval

Anything beyond front-line authority needs a manager the same shift. Do not wait until close.

  • Above 20%, full voids, or remakes of multiple courses need manager sign-off.
  • Attach ticket number and guest name when possible.

02 · Training

Training that actually finishes

Build modules and programs, assign trainers, and see every hire move through each stage without chasing updates in a spreadsheet.

Program

Server Onboarding

5 stages · Cascading

Ready to enroll

  • Onboarding

    Complete

    Welcome kit & policies

  • Digital learning

    Current

    Allergy Awareness module

  • In-person training

    Locked

    Floor shadow with trainer

  • Trainee shift

    Locked

    First live service

  • Final test

    Locked

    Sign-off quiz

Module

Allergy Awareness

Quiz ready
3 of 5 slides60%
Allergens
Guest script
Escalation

Active training

Today
  • MR

    Maya R.

    Server · 3 of 5 stages

    In progress
  • JK

    Jon K.

    Bar · 5 of 5 stages

    Done
  • PS

    Priya S.

    Host · 1 of 5 stages

    Ready

03 · Operations

See how the floor is really running

Onboarding, learning, engagement, and daily tasks in one view, so managers know what needs attention before the next shift.

Onboarding

18

in progress this week

Learning done

87%

modules completed · 7 days

AskBlu asks

412

team questions answered

Tasks done

94%

2 overdue tonight

Tonight's tasks

Kitchen · Downtown

3 left
  • Opening checklistDaily
  • Line prepDaily
  • Walk-in tempsDaily

Team health

7 days
  • Onboarding
    82%
  • Modules
    87%
  • AskBlu
    74%

Sales

vs forecast · 7 days

$148k

+6% vs plan

M
T
W
T
F
S
S
Labour28% · under schedule

Shift end

Friday dinner · Downtown

Submitted

Financial notes

  • Net sales$12,480
  • Cash variance$0.00
  • Comps$186 · 3 tickets

Team notes

  • FOH · Two new hosts finished digital learning. Shadow shifts tomorrow.
  • BOH · Walk-in #2 running warm. Ticket opened with facilities.

Platform extras

Tools that support your team

Integrations, menus, prep, check-ins, equipment, and the other day-to-day pieces that keep a restaurant running.

POS integrations

Pull sales and labour from the systems you already run.

Menus

Live training menus with change requests and approvals.

Prep lists

Par levels and prep schedules for kitchen and bar.

Check-ins

Pulse surveys and structured conversations with your team.

ENPS

Measure how your team actually feels about working there.

Equipment

Track assets, vendors, and service history by location.

POS integrations

Pull sales and labour from the systems you already run.

Menus

Live training menus with change requests and approvals.

Prep lists

Par levels and prep schedules for kitchen and bar.

Check-ins

Pulse surveys and structured conversations with your team.

ENPS

Measure how your team actually feels about working there.

Equipment

Track assets, vendors, and service history by location.

Tablet mode

Shared devices for the floor without juggling personal logins.

AskBlu mobile

Training, tasks, and answers on the phone in their pocket.

Roles & groups

Control who sees what across enterprise and location teams.

Multi-location

One playbook that cascades, with room for local needs.

In-person training

Schedule floor sessions and keep trainers in the loop.

Hire automation

Kick off onboarding the moment someone joins a location.

Tablet mode

Shared devices for the floor without juggling personal logins.

AskBlu mobile

Training, tasks, and answers on the phone in their pocket.

Roles & groups

Control who sees what across enterprise and location teams.

Multi-location

One playbook that cascades, with room for local needs.

In-person training

Schedule floor sessions and keep trainers in the loop.

Hire automation

Kick off onboarding the moment someone joins a location.

From the floor

Loved by teams who live their brand

“Blueberry makes employee training and surveys incredibly easy. The AI is intuitive, modules are simple to build, and the final product looks amazing.”

Sheena W. · HR Director

Ready when you are

See Blueberry on your floor

Chat with Blu about your restaurants, or get in touch. We'll help you map knowledge, training, and ops to how you actually run.